Last Updated: June 2026
1. Introduction
VRMAC Health & Wellbeing Retreat de’MAR (“VRMAC”) is committed to protecting the privacy and security of the personal information of our guests, clients, patients, and website visitors.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, make an enquiry, book a service, or otherwise interact with us.
2. Information We Collect
VRMAC may collect and process the following information:
- Contact information, including your name, email address, telephone number, and postal address.
- Booking and reservation information.
- Information submitted through contact forms or enquiries.
- Health and wellness information that you voluntarily provide in connection with consultations, treatments, or wellness programs.
- Technical information, including IP address, browser type, device information, and website usage data.
3. How We Use Your Information
VRMAC may use your information to:
- Respond to enquiries and requests.
- Process bookings and reservations.
- Provide wellness, spa, retreat, and medical services.
- Communicate regarding appointments and services.
- Improve our website and customer experience.
- Send newsletters and marketing communications where you have consented to receive them.
- Comply with legal and regulatory obligations.
4. Health Information
As part of our wellness and medical services, VRMAC may process health-related information that you voluntarily provide.
Such information is treated as confidential and is only used for the provision of services, health assessments, consultations, treatment planning, and compliance with applicable legal and professional obligations.
5. Sharing of Information
VRMAC does not sell your personal information.
We only share your personal information when necessary to:
- Schedule appointments or communicate with you about your training sessions.
- Work with trusted service providers who help us operate our business, such as email or scheduling services.
- Comply with legal obligations or respond to lawful requests.
- Protect our rights, safety, or property when required by law.
6. Data Retention
VRMAC retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, regulatory, medical, and operational requirements.
When personal information is no longer required, it will be securely deleted or anonymised.
7. Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
8. Data Security
VRMAC takes appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.
While we strive to protect your information, no method of internet transmission can be guaranteed to be completely secure.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
- Object to certain forms of processing.
- Request information regarding how your personal data is being used.
To exercise any of these rights, please contact us using the details below.
10. Third-Party Websites
Our website may contain links to third-party websites. VRMAC is not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
VRMAC may update this Privacy Policy from time to time. Any updates will be posted on this page together with the revised date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us using the details above.
